Wish Serrano Resort, Gramado - Reviews, Rooms Options & Prices 2025

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About the Resort

Av. Das Hortencias, 1480, Gramado, Brazil, 95670000

Wish Serrano Resort exemplifies Brazilian hospitality in southern Brazil, nestled in the serene landscape of Gramado. Surrounded by majestic mountains and Araucaria trees, this luxury resort provides a unique blend of comfort and tranquility. Guests enjoy personalized service and a welcoming atmosphere, complete with exclusive aromas and curated music playlists. The resort's commitment to offering both relaxation and recreation creates unforgettable experiences for travelers.

Location

Located in the center of Gramado, Wish Serrano Resort is just steps from notable attractions like Orchids Park and Rua Torta. Its strategic location makes it easy for guests to access the surrounding area's natural beauty and tourist sites, ensuring a memorable stay. Transportation options include proximity to the Hugo Cantergiani Regional airport, situated 70 km from the resort.

Rooms

Wish Serrano Resort offers a diverse range of 268 guestrooms featuring minibars, safes, and premium bedding for a restful stay. Many rooms include seating areas and garden views, allowing for a peaceful retreat after a day of activities. Guests also benefit from amenities like free WiFi and air conditioning, ensuring both comfort and convenience during their visit.

Eat & Drink

The resort features four onsite restaurants, serving a variety of cuisines, including Italian and prime meats. Guests can enjoy delightful meals at Forneria Serrano and The Grill, while the Garda Café offers breakfast and self-service options. With a focus on quality, the dining experiences are enhanced by the cozy atmosphere, perfect for unwinding after a busy day.

Leisure & Business

At Wish Serrano Resort, guests can indulge in an array of recreational activities, including access to indoor and outdoor pools, a fitness center, and a full-service spa. The spa offers various treatments designed to rejuvenate the body and mind. Additionally, sports enthusiasts can enjoy tennis courts and games such as billiards and table tennis.

“The hotel is perfectly situated just a short stroll from the bustling main street, making it super convenient for exploring all the local shops and attractions.”view full review

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“Superb hotel with excellent dining and friendly service!” view full review

Top location:Highly rated by recent guests(9.1)

Check-in/Check-out

from 14:00-23:59

until 12 pm

Amenities

Private parking is possible on site at BRL 45 per day.

Wireless internet is available in public areas for free.

Other information

At the hotel Wish Serrano Resort guests are invited to a full breakfast served for free.

There are no cots provided in a room.

Pets are allowed on request.

Year renovated:2011

Number of floors:4

Number of rooms:120

Former name

Serrano Resort

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room Annex

Max:

3 persons

23 m²

Bed options:

1 Single Bed or 1 Double Bed

Shower

Heating

room details

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Premier Room Balcony

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Premier Room

Max:

3 persons

25 m²

Bed options:

1 Single Bed or 1 Double Bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Gramado600 m

Airports

Hugo Cantergiani Regional (CXJ) 65.5 km

Salgado Filho (POA) 110.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Stay!

“The deluxe room I stayed in was spacious and had an exceptionally comfortable bed, making for a restful night's sleep.” view full review

Relaxing Pools!

“The indoor and outdoor swimming pools were both inviting and had the perfect temperature for a relaxing swim.” view full review

Delicious Variety!

“The onsite restaurants offered an amazing selection of cuisines, each meal was a good experience, especially the Italian dishes.” view full review

Great Amenities!

“The leisure areas, including the gardens and kids' play area, provided a wonderful space for both relaxation and family fun.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Paid parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking
Tennis court
Billiard tables
Table tennis
Archery
Yoga class

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's menu
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Indoor swimming pool
Sun loungers
Karaoke
Entertainment
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Beauty treatment
Massage
Pool with view
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Av. Das Hortencias, 1480, Gramado, Brazil, 95670000

Map view

Av. Das Hortencias, 1480, Gramado, Brazil, 95670000

City landmarks

Park

Mini Mundo

750 m

Mall

Rua Coberta

650 m

Theme Park

Aldeia do Papai Noel

1.0 km

Rua a Renner S/N

Black Lake

1.5 km

R. A. J. Renner - Bairro Lago Negro

Lago Negro

1.7 km

Store

Casa do Colono

1.2 km

Rua Madre Veronica 250 Sala 104

Trem Maria Fumaca

620 m

Amusement Park

Child Square

910 m

Avenida Borges de Medeiros Rua Pedro Benete

Estatua do Maestro Eleazar de Carvalho

1.0 km

Avenida das Hortensias 3.549 Avenida Central

Museu do Sapato

1.2 km

Avenida Borges de Medeiros 3088 Praca dos Relogios

Master Key Escape Game

920 m

Nearby

Church

Igreja Matriz Sao Pedro Apostolo

460 m

Square

Praca Major Nicoletti

360 m

Avenida Borges de Medeiros 2659

Fonte do Amor Eterno

490 m

Square

Etnias Square

240 m

Avenida das Hortensias Centro

Rotula das Bandeiras

370 m

Avenida Borges de Medeiros 2497

Mundo de Chocolate

230 m

Mall

Caminho das Estrelas

360 m

Church

Relogio Church

170 m

Avenida das Hortensias 5382 Estrada Gramado-Canela

O Reino do Chocolate

330 m

Rua Emilio Sorgetz Centro

A Rua Torta de Gramado

320 m

Museum

Memorial Casa Italiana

220 m

R. Leopoldo Rosenfeld

Joaquina Rita Bier Lake

590 m

Museum

Museu do Festival de Cinema de Gramado

370 m

Rua Sao Pedro 369 Centro

Dr. Carlos Nelz Arts Museum

490 m

Avenida das Hortensias Centro

Mirante do Belvedere

300 m

Public Building

Municipal Centre of Culture

530 m

Church

Igreja Metodista

560 m

Gallery

Galeria Arte12b

570 m

Public Building

Prefeitura Municipal de Gramado

500 m

Restaurants

Cantina Pastasciutta

330 m

Avenida Borges de Medeiros 2083 Centro

C est Mieux de la Foundue

100 m

Rua Angelo Bisol 223

Forneria di Como

110 m

Avenida das Hortensias

Frontera Sur

120 m

Avenida das Hortensias 1480

Malbec Restaurante

320 m

Avenida Borges de Medeiros 2101

Restaurante Santa Colina

100 m

Rua Angelo Bisol Esquina De Cima da Rua Torta

Imperio Gramado Restaurante

100 m

Rua Angelo Bisol No 260 Centro

Chateau de La Fondue

260 m

Rua Coronel Joao Correa 101 Centro

Reviews and Ratings

Feedback from previous guests about their experience

86%

liked the resort and would come back again

Friendly staff

Lovely view

Outdated rooms

Dining experience average

8.6/10

Great

Rooms

7.6

Location

9.1

Service

9.0

Dining

6.9

Peggy

United States, November 2024

7.8/10

I had a pretty good stay overall at this hotel. The rooms were comfortable and clean, but I did have some trouble with the air conditioning. The staff was super friendly and really attentive, which made a big difference. I loved the location as it was just a short walk to the main street, although the amenities were a bit basic. Overall, it was a decent value for the money despite a few hiccups.

Rooms

7.0

The rooms were clean and quite pretty, providing a comfortable atmosphere despite needing a little upkeep.

Service

9.0

The staff was very friendly and helpful, willing to assist with anything I needed.

Location

9.0

The hotel is tucked away in a quiet area, yet it's very close to downtown and the Black Lake, making it perfect for exploring.

Dining

Facilities

6.0

While the amenities were satisfactory, I felt they could use a bit more variety.

Edgar

United States, November 2024

9.6/10

I had a lovely stay at this hotel with beautiful rooms and a fantastic view. The service was wonderful, and the location is quite convenient, just a short walk from downtown. However, the rooms felt a bit outdated, and the dining experience didn't quite exceed my expectations. Overall, it’s a good value for money, especially considering the helpful staff and great amenities.

Rooms

7.0

The rooms were pretty and offered a nice view, although they felt a little outdated.

Service

9.0

The service was really good; the staff was always helpful and took care of our room arrangements.

Location

9.0

The location was terrific, just a five-minute walk from downtown, which made exploring really easy.

Dining

7.0

The dining was good but didn't strive to exceed expectations; the options were vast, yet it felt a bit ordinary.

Facilities

8.0

The facilities were really nice, clean, and well-maintained.

Friendly staff

Outdated rooms

Harry

United States, November 2024

9.2/10

The hotel had a fantastic location on a hill, only a short 5-minute walk to downtown, offering great views. The rooms were clean and comfortable, perfect for a cozy winter experience. The service was attentive and friendly, although the dining experience didn't quite live up to my expectations. Overall, it was a good value for money, but there could be some improvements in the dining options.

Rooms

9.0

I stayed in the luxo room, which was a good size and very clean. It was extremely comfortable and well-equipped, making my winter stay enjoyable.

Service

8.0

The staff was really good and helpful, always available to address any request i had, which made my stay pleasant.

Location

10.0

The location was terrific, just a 5-minute walk from downtown. I loved the view from the top of the hill, and it was also conveniently close to Black Lake.

Dining

6.0

The dining options were good but didn't strive to exceed expectations; I felt it was just average, not an experience in itself.

Facilities

7.0

The amenities available were great, but the dining facility could have offered a bit more variety.

Thomas

United States, November 2024

8.6/10

I had a pleasant stay at this hotel, which boasts clean and comfortable rooms. The staff was exceptionally friendly and attentive, making my experience enjoyable. The location is fantastic, just a short walk to downtown. However, the air conditioning wasn’t great, and the rooms could use some updating. Overall, it offers good value for money.

Rooms

7.0

The rooms were welcoming and comfortable, but the air conditioning wasn’t ideal and I had to turn it off.

Service

9.0

The service was very pleasant, with friendly and helpful staff who took care of any issues I had.

Location

9.0

The hotel is in a terrific location, just a 5-minute walk from downtown, which was perfect for exploring.

Dining

8.0

Dining options were extensive and catered to various tastes, which was a highlight of my stay.

Facilities

7.0

The hotel had good amenities, but some areas could use a bit of modernization.

James

United States, November 2024

8.8/10

I had a pleasant stay at the hotel with its clean and comfortable rooms. The staff was incredibly friendly and helpful, which made a huge difference. Although the air conditioning in the room wasn't the best, it didn’t totally ruin my experience. The location was fantastic, a bit uphill but still close to downtown and with lovely views. Altogether, it felt like good value for money.

Rooms

7.0

The rooms were clean and very comfortable, although the air conditioning didn’t work as well as I hoped.

Service

9.0

The staff was very friendly and went out of their way to assist with any requests.

Location

8.0

The hotel is in a great location, a short walk to downtown yet nestled in a quiet area with beautiful views.

Dining

7.0

Dining was good, but it didn't quite exceed my expectations or become a standout experience on its own.

Facilities

8.0

The facilities seemed very nice, providing good amenities though not overly luxurious.

Virginia

United States, October 2024

8.2/10

My stay at the hotel was quite pleasant overall. The location is fantastic, just a short walk from downtown, and the staff was incredibly friendly and attentive. However, while the rooms are alright, they could use a refresh, and the dining experience didn't quite meet my expectations. The facilities are good, though, making it a solid choice for a stay.

Rooms

7.0

The rooms were welcoming and clean, but I felt they were a bit old for a four-star hotel.

Service

9.0

The service was excellent—staff was very kind and attentive to our needs.

Location

10.0

The hotel's location is perfect; it's just a 5-minute walk to downtown with great views.

Dining

7.0

The dining options were good but didn't quite strive to exceed expectations.

Facilities

8.0

The facilities were well-equipped, providing a great winter experience.

Leonard

United States, October 2024

8.0/10

This hotel offers a lovely stay with clean and comfortable rooms that come with a nice view, especially from the Premier with veranda. The staff is incredibly friendly and willing to help with anything you need. While the location is good, it's a bit of an uphill walk to downtown, which can be a challenge. Overall, I found it to be a great value for the money, but there could be improvements in the dining experience.

Rooms

9.0

The rooms were very clean and comfortable, especially the one with the veranda that had a pretty view.

Service

10.0

The staff was very friendly and helpful. They even took charge of getting my car to a mechanic when it had issues.

Location

7.0

The location is good, just a 5-minute walk downhill from downtown, but the uphill return can be a bit tiring.

Dining

6.0

The dining experience was good, but it didn't really strive to exceed expectations.

Facilities

8.0

The hotel had nice grounds for walking and a great exercise area.

Travis

United States, October 2024

9.4/10

I had a pretty good stay overall. The hotel is located in a fantastic area, just a short walk from downtown, making it super convenient. The rooms were clean and comfortable, but the air conditioning wasn't ideal. The staff was exceptionally friendly and attentive, which really made a difference. One downside was that the dining options were decent but didn’t entirely blow me away, and while the facilities were enjoyable, there wasn't anything extraordinarily remarkable about them.

Rooms

7.0

The rooms were a good size and clean, though I expected a bit more from a 4-star hotel. The air conditioning was a bit problematic, as I had to turn it off to be comfortable.

Service

9.0

The service was wonderful; the staff was both professional and very kind, always ready to assist with our needs.

Location

9.0

The location is terrific, just a 5-minute walk from downtown on a short hill. It made it easy to explore the area.

Dining

7.0

Dining was good and extensive, offering plenty of options, but it didn’t quite reach the level of becoming a standout experience.

Facilities

7.0

The facilities were nice but nothing to write home about; they were well-maintained throughout the stay.

United States, September 2024

9.0/10

The hotel offered a fantastic location, just a short walk from downtown, making it really convenient. The rooms were incredibly comfortable and well-equipped, perfect after a day of sightseeing. The staff was exceptionally friendly and attentive, which made the stay even more pleasant. However, the dining options could use some improvement, as they didn't fully meet my expectations. Overall, it was a good value for the price I paid.

Rooms

9.0

The rooms were spacious, clean, and provided all the comforts needed for a winter stay. I felt right at home after long days of exploring.

Service

9.0

The staff was very professional and incredibly kind, always attentive to our needs. It really made the stay enjoyable.

Location

10.0

The location is excellent, with easy access to downtown in just five minutes on foot, plus great views from the top of the hill.

Dining

7.0

While the dining was good, it didn't quite go above and beyond. I expected a bit more considering the hotel's reputation.

Facilities

7.0

The facilities were quite decent, though I'd say they could use some updates to stand out more in comparison to other hotels.

James

United States, August 2024

8.4/10

I had a pleasant stay at the hotel, which was very conveniently located just a short walk from downtown, offering great views. The rooms were in good shape and clean, although I felt they could use a bit of upkeep to completely meet a four-star standard. The service was wonderful, with staff being very professional and attentive to my needs. While the dining experience was nice, it didn't quite go above and beyond. Overall, it was a good value for the price I paid.

Rooms

7.0

The rooms were in good shape and very clean, but they could use a little upkeep to fully justify the four-star rating.

Service

9.0

The service was wonderful; the staff was professional, kind, and always helpful.

Location

10.0

The hotel is located on top of a short hill, just 5 minutes walking from downtown, which provides terrific views.

Dining

7.0

The dining experience was very nice but didn't strive to exceed expectations or become an experience in and of itself.